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Posts:
34
From:
Boyerton, PA
Registered:
2/3/10
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(3 of 3)
May 18, 2011 11:25 AM
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I'm not here to defend Tassimo but I have had mine for over a year and had to descale a couple of time. My coffee is still the best I ever had at home. I do understand your frustration having something break after only 3 months but I would try to get it replaced first. Then I would decide whether to stay with Tassimo based on how customer service deals with the problem and how long a new unit lasts. I could understand your feelings if this was the second unit that went bad after only 3 months. Of course, that's just my opinion.
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Hector
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Posts:
524
Registered:
11/17/10
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(2 of 3)
May 18, 2011 10:09 AM
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Host,
Your 'bot is under warranty. If you bought your 'bot from BBB just get it exchanged for another. They're pretty good about things like that.
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Kraft - Where Stupid is as Stupid Does!!
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Posts:
9
Registered:
5/4/11
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(1 of 3)
May 18, 2011 4:06 AM
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I bought a tassimo 3 months ago, and just today, it started doing two things:
1. Coffe is now cold. and tastes really really bad.
2. After it's finished outputing bad coffee, the descale and low water lights are blinking.
I've tried:
-descaling
-unplugging from the wall
-cleaning the piercing unit, and barcode reader
Anyone have any further ideas as to what happened?
PS: If this really is dead, I'm ditching Tassimo effective immediately. Starbucks leaving, it happens. Limited coffee choices, so long as I can find something I enjoy drinking, I'll manage. Design flaws and or a manufacturing process that causes the brewbot to self destruct after 90 days...no thank you, I've been down that road already, and it usually ends badly for both company and product.
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