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Getting grounds in my drink

[Replies: 10]
Last Post Apr 4, 2011 1:01 AM By: Fischer
 
Fischer
Posts: 66
From: USA
Registered: 3/25/11
(11 of 11)

Re: Getting grounds in my drink

Apr 4, 2011 1:01 AM
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Did your problem get resolved, GermanPie?

I couldn't tell in your last post that the discs were bad or the new machine was bad. I would imagine if you buy a package and the milk discs were dried up, I would be going back to that store to return them. The store should stand behind the product they sell and at least exchange them.
 
GermanPie
Posts: 6
From: Texas
Registered: 3/22/11
(10 of 11)

Re: Getting grounds in my drink

Mar 27, 2011 5:43 PM
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I know what you mean, forrestganther.
not so long ago and already problems.:(

It seems like I have the monopoly on bad luck.
I bought the Tassimo T65 one and a half week ago, since this, I have three diffrent packages with Cap and Latte from diffrent stores, which my husband thrown in the trash, because the discs was over and over with dried creamer and grounds. X-(

And now I have some grounds in my cup too.
I'm really thinking about, that was my best choice to bought this brewer. ?<img border=">
 
Host_Tonynia
Posts: 98
Registered: 10/12/10
(9 of 11)

Re: Getting grounds in my drink

Mar 17, 2011 10:29 AM
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Welcome to our community forrestganther,

I am sorry that you have had to come here seeking answers but hope that we can help facilitate that. I have passed on your issues, along with your email address that you have set as your screen name. Feel free to also contact Customer Service using the info in my signature. Your report of an exploding tdisc is definitely important information

--
Tonynia
LiveWorld, TASSIMO’s Inner Circle Management Partner

1-877-834-7271
customer_service@tassimoUS.com
 
forrestganther@sbcglobal.net
Posts: 3
Registered: 3/16/11
(8 of 11)

Re: Getting grounds in my drink

Mar 17, 2011 6:24 AM
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OK, thanks everyone!!
BekkaF
Posts: 691
Registered: 10/28/10
(7 of 11)

Re: Getting grounds in my drink

Mar 17, 2011 5:43 AM
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I agree with Athena ; ) I have read postings over the years that indicated after a disc actually blew some of the grounds backed up into the machine and bits would come out in ensuing brews. Cleaning, descaling, cleaning the piercing unit might then be an answer. Unfortunately, I have also read postings in which discs blowing up have on rare occasions damaged the brewer. If cleaning doesn't work contact um... ah hem, CS.
 
athenathegoddess
Posts: 44
Registered: 2/19/10
(6 of 11)

Re: Getting grounds in my drink

Mar 16, 2011 11:21 PM
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have you tried cleaning your machine? try checking that piercing thing if no luck better call them

--
Tassimo or Keurig???
Doug
Posts: 524
Registered: 11/17/10
(5 of 11)

Re: Getting grounds in my drink

Mar 16, 2011 10:40 PM
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I'm at a loss. Perhaps the hosts can help.

--
Kraft - Where Stupid is as Stupid Does!!
 
forrestganther@sbcglobal.net
Posts: 3
Registered: 3/16/11
(4 of 11)

Re: Getting grounds in my drink

Mar 16, 2011 9:18 PM
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One was Gevalia Carmel Latte, another was
Maxwell House Decaf, another was Seattle
Breakfast Blend. The Gevalia disk burst,
so I understood, but the others were just
fine. Well except I had some grounds in
my coffee. Not a spoonfull but enough to
say Ewehh
 
Bman
Posts: 111
From: Northern VA
Registered: 1/6/11
(3 of 11)

Re: Getting grounds in my drink

Mar 16, 2011 8:17 PM
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Like Doug, I haven't had that happen either. It's not common, but I've read a few similar posts. Seems like a batch here & there have that problem.
Have you tried other disks to see if it's just that one product run?

--
MH = Nectar of the Gods... :^O
Doug
Posts: 524
Registered: 11/17/10
(2 of 11)

Re: Getting grounds in my drink

Mar 16, 2011 6:47 PM
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I've never seen them. What discs are you using?

--
Kraft - Where Stupid is as Stupid Does!!
 
forrestganther@sbcglobal.net
Posts: 3
Registered: 3/16/11
(1 of 11)

Getting grounds in my drink

Mar 16, 2011 5:40 PM
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The last few times I used my Tassimo, I got quite a few grounds in my drink. Never happened before. Got the machine in Jan. 2011

Any suggestioons?

Oldguy